1. Introduction

Doremi Collection® (“we,” “our,” “us”) is a premium brand operated by our regional office in Singapore, with Global Headquarters and Fulfillment Centers located in Shenzhen and Chaozhou, China. This Privacy Policy explains how we protect your personal data when you interact with our website and online store.

2. Information We Collect

To provide our signature made-to-order services, we collect:

• • Contact Submissions: Name, email address, phone number, and measurement details provided for custom sizing.
• • Store Transactions: Shipping address, billing details, and payment information. (Financial data is processed securely via PCI-compliant providers; we do not store full credit card details.)
• • Technical Data: IP address, browser behavior, and preferences captured via tools such as Google Analytics.

3. How We Use & Share Your Information

Your data is essential for our cross-border operations:

• Fulfillment: We share your shipping details with international carriers (DHL/FedEx/UPS) and our Shenzhen fulfillment team to deliver your gown.
• Personalization: Your measurements are shared with our master tailors in our Chaozhou Atelier to ensure a perfect fit.
• Communication: To provide order status updates and customer support.

4. Global Data Security

We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. As we operate globally, your data may be processed in Singapore and our fulfillment centers in China, always ensuring industry-standard protection and strict confidentiality.

5. Your Rights & Contact

Depending on your location (USA, Canada, or Australia), you may have rights to access, correct, or delete your personal data. For any privacy-related inquiries, please contact our Global Support Team:

Email: [email protected] Regional Office: 36 College Ave E, North Tower, Singapore 138600