Introduction At DOREMI Collection, operated by Shen Zhen Qiding Trading Co., Ltd., we take pride in offering products that are Made to Order. Each piece is crafted specifically for each customer, reflecting our commitment to quality, customization, and attention to detail.

Final Sale Policy Because our products are Made to Order, all purchases made through our website are considered final sale. This means items are non‑returnable and non‑exchangeable, except where required by applicable law. We encourage customers to carefully review product details, sizing information, and customization options before placing an order.

Why Made to Order?

• Ensures every item is tailored to your needs.
• Reduces waste and supports sustainable production.
• Guarantees exclusivity and authenticity in every piece.

Exceptions We comply with applicable consumer protection laws. If a product is defective or does not match the description provided, please contact us at [email protected] within 7 days of receipt, and we will work with you to resolve the issue.

Customer Responsibility As each order is crafted specifically for you, please ensure that all details (such as size, color, and customization requests) are correct at the time of purchase. Once an order is confirmed, changes may not be possible.

Contact Information For questions regarding this Return Policy, please reach out to us at [email protected].